We are looking to fill an immediate opening based in El Dorado or Little Rock, AR.  The position will report to and assist the IT manager:

Responsibilities:

  • Advanced trouble shooting of user software and hardware issues
  • Assist in System/Network administration duties
  • Responsible for managing, maintaining, auditing company telecom accounts (mobility, traditional landline and internet) and office product agreements (copiers, plotters, scanners, etc)
  • Responsible for maintaining IT asset inventory
  • Assist in managing advanced Help Desk tickets
  • Assist in new computer deployment
  • Assists and provides support to Computer Services team

Requirements:

  • Experience based knowledge of Microsoft software products
  • Experience in hardware and software trouble shooting
  • Base experience with advanced troubleshooting of engineering and office software products (Autodesk, Hexagon/Intergraph, Leica, Foxit, Adobe, etc) preferred
  • Experience with telecom infrastructure
  • Associates or Bachelors in Computer Science, preferred but not required
  • Customer service, problem solving skills and a desire to learn

 

EEO/AA/M/F/Disabled/Veteran

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