We are looking to fill an immediate opening based in El Dorado, AR. The position will report to and assist the IT manager:
Responsibilities:
- Manage maintaining and auditing computer asset tracking
- Manage tracking copier fleet in regards to purchasing, leasing, and service agreements
- Manage enterprise cellular accounts and mobile device inventory
- Assist in managing software service agreements
- Assist in managing help desk tickets
- Assist in new computer deployments
- Assist and provide support to Computer Service Team where needed
Requirements:
- Experience based knowledge of Microsoft software products
- Experience in hardware and software trouble shooting
- Base experience with advanced troubleshooting of engineering and office software products (Autodesk, Hexagon/Intergraph, Leica, Foxit, Adobe, etc) preferred
- Experience with telecom infrastructure
- Associates or Bachelors in Computer Science, preferred but not required
- Customer service, problem solving skills and a desire to learn
EEO/AA/M/F/Disabled/Veteran