L2 Tech and Asset Management Coordinator

  • TSG Division:
    The Systems Group - Head Office
  • Professional
  • El Dorado, AR

We are looking to fill an immediate opening based in El Dorado, AR.  The position will report to and assist the IT manager:

Responsibilities:

  • Manage maintaining and auditing computer asset tracking
  • Manage tracking copier fleet in regards to purchasing, leasing, and service agreements
  • Manage enterprise cellular accounts and mobile device inventory
  • Assist in managing software service agreements
  • Assist in managing help desk tickets
  • Assist in new computer deployments
  • Assist and provide support to Computer Service Team where needed

Requirements:

  • Experience based knowledge of Microsoft software products
  • Experience in hardware and software trouble shooting
  • Base experience with advanced troubleshooting of engineering and office software products (Autodesk, Hexagon/Intergraph, Leica, Foxit, Adobe, etc) preferred
  • Experience with telecom infrastructure
  • Associates or Bachelors in Computer Science, preferred but not required
  • Customer service, problem solving skills and a desire to learn

 

EEO/AA/M/F/Disabled/Veteran